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Trusted By 10,000+ Women β€οΈ
FAQs
We're here for you! Whether you have questions about our jewellery or just want to chat about your favourite pieces, we're here for you every day of the week.
Our hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 4:00 PM
We aim to respond within 24 hours, but we always strive to respond to you as quickly as possible.
βοΈ Email: info@lunamaejewels.com
Your happiness is our priority. If your jewelry isnβt quite right, you can return it within 30 days of receiving it. Simply send us an email, and weβll handle the rest.
Weβve made payment easy and secure. You can use Amex, PayPal, Visa, MasterCard, Apple Payβwhatever works best for you.
Every piece of jewelry is crafted with precision and love. We use high-quality materials, paying close attention to every detail to create timeless designs that will last for years to come. Each item is carefully inspected to ensure it meets our high standards before it reaches you.
To keep your jewellery looking radiant, follow these tips:
- Avoid contact with water, lotions, and perfumes.
- Store your pieces in a dry, cool place when not in use.
- Use a soft cloth to gently clean your jewelry and maintain its shine.
If you have any questions about jewelry care, feel free to reach outβIβm here to help!
Yes! Weβre delighted to offer FREE world wide delivery for all orders. Once your jewellery is on its way, weβll send you a tracking number so you can follow its journey to your doorstep.
As a family-owned and operated business, we are proud to have served overΒ 10,000+Β online customers and look forward to serving you too! We are dedicated to ensuring your satisfaction and providing you with an unforgettable shopping experience.
Thank you for being part of this journey.
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Absolutely stunning and so unique!
β Isabelle M., Sydney, Australia
I couldnβt be happier with my new ring from Luna & Mae. The design is truly one of a kind β the gold wire detailing is so refined, and the stainless steel has the perfect balance of strength and luxury. Iβve received so many compliments already! As someone who values both durability and elegance, this piece delivers on every level. It arrived quickly, beautifully packaged, and feels like it was made just for me. Thank you for creating jewellery that feels both personal and timeless.
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Delicate, elegant, and incredibly well made.
β Sophie T., Melbourne, AU
Iβm in love with my new bracelet and ring from Luna & Mae. The aquamarine stone on the ring catches the light beautifully, and the bracelet feels so refined β itβs the kind of set that makes you feel effortlessly put together. The quality is exceptional, and everything arrived quickly and beautifully packaged. These are pieces I know Iβll wear for years to come.
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Elegant, minimal, and exactly what I was looking for.
β Chloe W., Auckland, NZ
Iβm absolutely in love with my new bracelet from Luna & Mae. Itβs so dainty yet polished β perfect for everyday wear or adding a subtle touch of elegance. The quality is amazing, and Iβve already received several compliments. It arrived quickly and was beautifully packaged. I couldnβt be happier!
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